Refund Policy
Last updated: October 30, 2026
We want every order to go smoothly. This policy explains when you can get a refund, a replacement link or a credit.
Before work starts
If you cancel before you approve the website list, you will receive a full refund.
After you approve the sites
Once you approve the website list, outreach and writing begin and costs are committed with publishers. From this point, refunds are available only for placements we are unable to deliver.
If we can’t deliver a placement
If a publisher declines or fails to publish an approved post, we will offer a similar site for your approval. If no suitable replacement is available, we will refund the cost of that placement.
Removed links
If a link we delivered is removed within 6 months, we replace it free of charge with a link of similar quality, as described in our Terms of Service.
Non-refundable items
- Placements that are live and match the agreed terms.
- Results such as rankings or traffic, which no agency can guarantee.
- Delays caused by missing information or slow approvals on the client side.
How to request a refund
Email hello@spurtseo.com with your order details. We reply within 2 business days and process approved refunds to the original payment method.